Variety-Seeking Behavior and Recommendations: Empirical Findings and Consequences for the Management of the Service Profit Chain

Herbert Woratschek, Chris Horbel

Research output: Contribution to journalConference articleResearchpeer-review

Original languageEnglish
JournalEuropean Advances in Consumer Research
Volume6
Publication statusPublished - 2003

Cite this

@inproceedings{aa59a5a6def94f54ad65e02e43ef98a0,
title = "Variety-Seeking Behavior and Recommendations: Empirical Findings and Consequences for the Management of the Service Profit Chain",
author = "Herbert Woratschek and Chris Horbel",
year = "2003",
language = "English",
volume = "6",
journal = "European Advances in Consumer Research",

}

Variety-Seeking Behavior and Recommendations : Empirical Findings and Consequences for the Management of the Service Profit Chain. / Woratschek, Herbert; Horbel, Chris.

In: European Advances in Consumer Research, Vol. 6, 2003.

Research output: Contribution to journalConference articleResearchpeer-review

TY - GEN

T1 - Variety-Seeking Behavior and Recommendations

T2 - Empirical Findings and Consequences for the Management of the Service Profit Chain

AU - Woratschek, Herbert

AU - Horbel, Chris

PY - 2003

Y1 - 2003

M3 - Conference article

VL - 6

JO - European Advances in Consumer Research

JF - European Advances in Consumer Research

ER -