Using Patient Complaints or Compensation Claims for Quality Improvements – A scoping review protocol

Sebrina Maj-Britt Hansen; Mette Kring Clausen; Mette Brandt Eriksen; Maria Wils Madsen; Anne Kragh-Sørensen; Søren Bie Bogh; Søren Birkeland; Lars Morsø

Using Patient Complaints or Compensation Claims for Quality Improvements – A scoping review protocol

Sebrina Maj-Britt Hansen^*, Mette Kring Clausen, Mette Brandt Eriksen, Maria Wils Madsen, Anne Kragh-Sørensen, Søren Bie Bogh, Søren Birkeland, Lars Morsø

^*Corresponding author for this work

Research output: Other contribution › Research

Abstract

This review aims to explore how patient complaints drive QI and which problem areas are targeted when using patient complaints as an initiator or outcome measure.

Original language	English
Publication date	1. May 2024
Publisher	Open Science Framework
Number of pages	14
Publication status	Published - 1. May 2024

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Cite this

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