Using Change Management Principles in Projects: An Exploratory Case Study

Tina Larsen, Pernille Eskerod

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

The purpose of this paper is to suggest how change management practices can be used in a project setting in order to create the desired change within an organization. The paper offers findings from a detailed exploratory single case study of a public sector project aimed at merging and centralising administrative entities where change management practices have been used. First, the case findings show that an exploratory and iterative approach that greatly relies on the involvement of affected stakeholders in the initial phase of a change project enables an understanding of the organization that has to be changed. This
is necessary in order to develop a strategy and sense of common direction for the project, but also in order to mature the project idea and prepare the organization for the change. Second, the scoping, i.e. specifying what is included and not included in the project as well as in the project budget, overall schedule and other framing decisions, should take place after – and not prior to – the initial phase, as suggested in project management books and standards. This approach is necessary in order to ensure a relevant basis for the scoping (as well as for the detailed project planning). By clarifying which tasks pertain to the initial stage and which to the ensuing planning stage during a project process when aiming at
creating change within an organization, the findings contribute to both the change management and the project management fields of knowledge.
Original languageEnglish
Article number4
JournalJournal of Management and Change
Volume34/35
Pages (from-to)44-59
Number of pages16
ISSN2228-2181
Publication statusPublished - 2015

Bibliographical note

Paper originally presented at the 9th EIASM Colloquium on Organizational Change & Development, 12-13 September 2014, Essen, Germany.

Keywords

  • Change agent
  • Change management
  • Change management methods
  • Change management tools
  • Project management
  • Project manager
  • Project management tools
  • Tool kit

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