Understanding contribution of stakeholders in the design of a service application

Guannan Li

Understanding contribution of stakeholders in the design of a service application

Guannan Li

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

This paper aims at presenting how a Brazilian
innovation consultancy guided a collaborative development of a mobile solution using the Design Thinking approach (Vianna et al, 2012) and Lean principles (Ries, 2011). It will describe tools and methods used and how it was applied to requirement gathering, analysis and specification a solution to improve the assembly service of a retail company. This case aims at shedding the light at how those approaches can be applied in other companies that have a similar scenario in order to deliver faster and more assertive digital products to support corporate processes.

Original language	English
Title of host publication	Proceedings of the 4th Participatory Innovation Conference 2015
Editors	Rianne Valkenburg, Coen Dekkers, Janneke Sluijs
Place of Publication	The Hague
Publisher	The Hague University of Applied Sciences
Publication date	18. May 2015
Pages	197-200
ISBN (Electronic)	978-90-73077-66-9
Publication status	Published - 18. May 2015
Event	4th Participatory Innovation Conference: Reframing Design - Mälardalen University, The Hague, Netherlands Duration: 18. May 2015 → 20. May 2015 Conference number: 4 http://www.mdh.se/forskning/event/2.4653?l=en_UK

Conference

Conference	4th Participatory Innovation Conference
Number	4
Location	Mälardalen University
Country/Territory	Netherlands
City	The Hague
Period	18/05/2015 → 20/05/2015
Internet address	http://www.mdh.se/forskning/event/2.4653?l=en_UK

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http://sites.thehagueuniversity.com/xmsp/xms_itm_p.download_file?p_itm_id=98423

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Cite this

@inproceedings{96b17d2352e24660aed33d4522ecaf92,

title = "Understanding contribution of stakeholders in the design of a service application",

abstract = "This paper aims at presenting how a Brazilian innovation consultancy guided a collaborative development of a mobile solution using the Design Thinking approach (Vianna et al, 2012) and Lean principles (Ries, 2011). It will describe tools and methods used and how it was applied to requirement gathering, analysis and specification a solution to improve the assembly service of a retail company. This case aims at shedding the light at how those approaches can be applied in other companies that have a similar scenario in order to deliver faster and more assertive digital products to support corporate processes.",

author = "Guannan Li",

year = "2015",

month = may,

day = "18",

language = "English",

pages = "197--200",

editor = "Rianne Valkenburg and Coen Dekkers and Janneke Sluijs",

booktitle = "Proceedings of the 4th Participatory Innovation Conference 2015",

publisher = "The Hague University of Applied Sciences",

note = "4th Participatory Innovation Conference : Reframing Design, PIN-C 2018 ; Conference date: 18-05-2015 Through 20-05-2015",

url = "http://www.mdh.se/forskning/event/2.4653?l=en\_UK",

}

Li, G 2015, Understanding contribution of stakeholders in the design of a service application. in R Valkenburg, C Dekkers & J Sluijs (eds), Proceedings of the 4th Participatory Innovation Conference 2015. The Hague University of Applied Sciences, The Hague, pp. 197-200, 4th Participatory Innovation Conference, The Hague, Netherlands, 18/05/2015. <http://sites.thehagueuniversity.com/xmsp/xms_itm_p.download_file?p_itm_id=98423>

Understanding contribution of stakeholders in the design of a service application. / Li, Guannan.
Proceedings of the 4th Participatory Innovation Conference 2015. ed. / Rianne Valkenburg; Coen Dekkers; Janneke Sluijs. The Hague: The Hague University of Applied Sciences, 2015. p. 197-200.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

TY - GEN

T1 - Understanding contribution of stakeholders in the design of a service application

AU - Li, Guannan

N1 - Conference code: 4

PY - 2015/5/18

Y1 - 2015/5/18

N2 - This paper aims at presenting how a Brazilian innovation consultancy guided a collaborative development of a mobile solution using the Design Thinking approach (Vianna et al, 2012) and Lean principles (Ries, 2011). It will describe tools and methods used and how it was applied to requirement gathering, analysis and specification a solution to improve the assembly service of a retail company. This case aims at shedding the light at how those approaches can be applied in other companies that have a similar scenario in order to deliver faster and more assertive digital products to support corporate processes.

AB - This paper aims at presenting how a Brazilian innovation consultancy guided a collaborative development of a mobile solution using the Design Thinking approach (Vianna et al, 2012) and Lean principles (Ries, 2011). It will describe tools and methods used and how it was applied to requirement gathering, analysis and specification a solution to improve the assembly service of a retail company. This case aims at shedding the light at how those approaches can be applied in other companies that have a similar scenario in order to deliver faster and more assertive digital products to support corporate processes.

M3 - Article in proceedings

SP - 197

EP - 200

BT - Proceedings of the 4th Participatory Innovation Conference 2015

A2 - Valkenburg, Rianne

A2 - Dekkers, Coen

A2 - Sluijs, Janneke

PB - The Hague University of Applied Sciences

CY - The Hague

T2 - 4th Participatory Innovation Conference

Y2 - 18 May 2015 through 20 May 2015

ER -

Understanding contribution of stakeholders in the design of a service application

Abstract

Conference

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