Towards a next generation universally accessible 'online shopping-for-apparel' system

Kasper Kristensen, Nanna Borum, Line G. Christensen, Henrik W. Jepsen, Jacob Lam, Anthony L. Brooks, Eva Petersson Brooks

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This paper reports initial research findings from on-going longitudinal participatory design studies within a national (Danish) funded project to realize a gesture-controlled 'Online shopping-for-apparel' system - A Virtual Dressing Room (VDR). A product that reduces customer purchase returns, reportedly up to 40%, which is a huge burden to the clothing industries as shopping percentile of sales online continues to increase, is targeted. Three studies are reported where results cumulate to highlight the need for continued research to realize a next-generation system to improve the user experience of online shopping for apparel where conclusions point to the need for adaptive user interface improvements. Unforeseen was that wheelchair-bound public especially responded positively to the potentials for the concept due to their limited mobility in shopping and this accessibility aspect can be a significant future market.

Original languageEnglish
Title of host publicationHuman-Computer Interaction : Users and Contexts of Use - 15th International Conference, HCI International 2013, Proceedings
Number of pages10
Publication date31. Jul 2013
EditionPART 3
Pages418-427
ISBN (Print)9783642392641
DOIs
Publication statusPublished - 31. Jul 2013
Event15th International Conference on Human-Computer Interaction, HCI International 2013 - Las Vegas, NV, United States
Duration: 21. Jul 201326. Jul 2013

Conference

Conference15th International Conference on Human-Computer Interaction, HCI International 2013
CountryUnited States
CityLas Vegas, NV
Period21/07/201326/07/2013
SeriesLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 3
Volume8006 LNCS
ISSN0302-9743

Keywords

  • e-shopping experiences
  • Online shopping system
  • purchase returns

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