To Beep or Not to Beep is Not the Whole Question

Kerstin Fischer; Lars Christian Jensen; Leon Bodenhagen

doi:10.1007/978-3-319-11973-1_16

To Beep or Not to Beep is Not the Whole Question

Kerstin Fischer, Lars Christian Jensen, Leon Bodenhagen

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

In this paper, we address social effects of different mechanisms by means of which a robot can signal a person that it wants to pass. In the situation investigated, the robot attempts to pass by a busy, naïve participant who is blocking the way for the robot. The robot is a relatively large service robot, the Care-o-bot. Since speech melody has been found to fulfill social functions in human interactions, we investigate whether there is a difference in perceived politeness of the robot if the robot uses a beep sequence with rising versus with falling intonation, in comparison with no acoustic signal at all. The results of the experimental study (n=49) shows that approaching the person with a beep makes people more comfortable than without any sound, and that rising intonation contours make people feel more at ease than falling contours, especially women, who rate the robot that uses rising intonation contours as friendlier and warmer. The exact form of robot output thus matters.

Original language	English
Title of host publication	Social Robotics : 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings
Editors	Michael Beetz, Benjamin Johnston, Mary-Anne Williams
Publisher	Springer
Publication date	2014
Pages	156-165
ISBN (Print)	978-3-319-11972-4
ISBN (Electronic)	9783319119724
DOIs	https://doi.org/10.1007/978-3-319-11973-1_16
Publication status	Published - 2014
Event	International Conference on Social Robotics - Sydney, Australia Duration: 27. Oct 2014 → 29. Oct 2014

Conference

Conference	International Conference on Social Robotics
Country/Territory	Australia
City	Sydney
Period	27/10/2014 → 29/10/2014

Series	Lecture Notes in Computer Science
Volume	8755
ISSN	0302-9743

Keywords

Acoustic signals
Attention getting
Human-robot interaction
Intonation
Social spaces

Documents & Links

10.1007/978-3-319-11973-1_16

1 Board duties in companies, associations, or public organisations
1 Other

Human-Robot Interaction Lab Sønderborg
Jensen, L. C. (Participant)
1. Oct 2014 → 2020
Activity: Other activities › Other
Human-Robot Interaction Lab Sønderborg (External organisation)
Jensen, L. C. (Member)
2014 → 2020
Activity: Membership › Board duties in companies, associations, or public organisations

Cite this

Fischer, Kerstin ; Jensen, Lars Christian ; Bodenhagen, Leon. / To Beep or Not to Beep is Not the Whole Question. Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. editor / Michael Beetz ; Benjamin Johnston ; Mary-Anne Williams. Springer, 2014. pp. 156-165 (Lecture Notes in Computer Science, Vol. 8755).

@inproceedings{a5f5ff3161204d1cb0f73e66d33f08ab,

title = "To Beep or Not to Beep is Not the Whole Question",

abstract = "In this paper, we address social effects of different mechanisms by means of which a robot can signal a person that it wants to pass. In the situation investigated, the robot attempts to pass by a busy, na{\"i}ve participant who is blocking the way for the robot. The robot is a relatively large service robot, the Care-o-bot. Since speech melody has been found to fulfill social functions in human interactions, we investigate whether there is a difference in perceived politeness of the robot if the robot uses a beep sequence with rising versus with falling intonation, in comparison with no acoustic signal at all. The results of the experimental study (n=49) shows that approaching the person with a beep makes people more comfortable than without any sound, and that rising intonation contours make people feel more at ease than falling contours, especially women, who rate the robot that uses rising intonation contours as friendlier and warmer. The exact form of robot output thus matters.",

keywords = "Acoustic signals, Attention getting, Human-robot interaction, Intonation, Social spaces",

author = "Kerstin Fischer and Jensen, {Lars Christian} and Leon Bodenhagen",

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language = "English",

isbn = "978-3-319-11972-4",

series = "Lecture Notes in Computer Science",

publisher = "Springer",

pages = "156--165",

editor = "Michael Beetz and Benjamin Johnston and Mary-Anne Williams",

booktitle = "Social Robotics",

address = "Germany",

note = "International Conference on Social Robotics, ICSR ; Conference date: 27-10-2014 Through 29-10-2014",

}

Fischer, K, Jensen, LC & Bodenhagen, L 2014, To Beep or Not to Beep is Not the Whole Question. in M Beetz, B Johnston & M-A Williams (eds), Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. Springer, Lecture Notes in Computer Science, vol. 8755, pp. 156-165, International Conference on Social Robotics, Sydney, Australia, 27/10/2014. https://doi.org/10.1007/978-3-319-11973-1_16

To Beep or Not to Beep is Not the Whole Question. / Fischer, Kerstin; Jensen, Lars Christian; Bodenhagen, Leon.
Social Robotics: 6th International Conference, ICSR 2014, Sydney, NSW, Australia, October 27-29, 2014. Proceedings. ed. / Michael Beetz; Benjamin Johnston; Mary-Anne Williams. Springer, 2014. p. 156-165 (Lecture Notes in Computer Science, Vol. 8755).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

TY - GEN

T1 - To Beep or Not to Beep is Not the Whole Question

AU - Fischer, Kerstin

AU - Jensen, Lars Christian

AU - Bodenhagen, Leon

PY - 2014

Y1 - 2014

N2 - In this paper, we address social effects of different mechanisms by means of which a robot can signal a person that it wants to pass. In the situation investigated, the robot attempts to pass by a busy, naïve participant who is blocking the way for the robot. The robot is a relatively large service robot, the Care-o-bot. Since speech melody has been found to fulfill social functions in human interactions, we investigate whether there is a difference in perceived politeness of the robot if the robot uses a beep sequence with rising versus with falling intonation, in comparison with no acoustic signal at all. The results of the experimental study (n=49) shows that approaching the person with a beep makes people more comfortable than without any sound, and that rising intonation contours make people feel more at ease than falling contours, especially women, who rate the robot that uses rising intonation contours as friendlier and warmer. The exact form of robot output thus matters.

AB - In this paper, we address social effects of different mechanisms by means of which a robot can signal a person that it wants to pass. In the situation investigated, the robot attempts to pass by a busy, naïve participant who is blocking the way for the robot. The robot is a relatively large service robot, the Care-o-bot. Since speech melody has been found to fulfill social functions in human interactions, we investigate whether there is a difference in perceived politeness of the robot if the robot uses a beep sequence with rising versus with falling intonation, in comparison with no acoustic signal at all. The results of the experimental study (n=49) shows that approaching the person with a beep makes people more comfortable than without any sound, and that rising intonation contours make people feel more at ease than falling contours, especially women, who rate the robot that uses rising intonation contours as friendlier and warmer. The exact form of robot output thus matters.

KW - Acoustic signals

KW - Attention getting

KW - Human-robot interaction

KW - Intonation

KW - Social spaces

U2 - 10.1007/978-3-319-11973-1_16

DO - 10.1007/978-3-319-11973-1_16

M3 - Article in proceedings

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T3 - Lecture Notes in Computer Science

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BT - Social Robotics

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A2 - Johnston, Benjamin

A2 - Williams, Mary-Anne

PB - Springer

T2 - International Conference on Social Robotics

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ER -

To Beep or Not to Beep is Not the Whole Question

Abstract

Conference

Keywords

Documents & Links

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Human-Robot Interaction Lab Sønderborg

Human-Robot Interaction Lab Sønderborg (External organisation)

Cite this