The Role of Different Types of Variety-Seeking Behavior and Recommendations in the Service Profit Chain

Chris Horbel, Herbert Woratschek

Research output: Contribution to conference without publisher/journalPaperResearchpeer-review

Original languageEnglish
Publication date2003
Publication statusPublished - 2003
EventResearch Conference on Customer Relationship Marketing and Relationship Management - Berlin, Germany
Duration: 23. Jun 200325. Jun 2003
Conference number: 7

Conference

ConferenceResearch Conference on Customer Relationship Marketing and Relationship Management
Number7
Country/TerritoryGermany
CityBerlin
Period23/06/200325/06/2003

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