The Knowledge Dimension of Production Transfer

Erik Skov Madsen, Jens Ove Riis, Brian Vejrum Sørensen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review



Even companies with many years of experience in production transfer tend to focus much attention on planning the physical move and on the explicit knowledge associated with normal production. At best management is aware of the challenges of capturing the tacit individual and collective knowledge having been developed over years in the production unit to be transferred. The purpose of this paper is to develop a model for capturing this hidden knowledge as a basis for supporting an accelerated learning on the new site.


The guiding principle states that hidden knowledge can only be captured in the course of acting important incidents. Three case studies illustrate and support the developed model.


The case studies show that the classification of the model can be used in practice and provide a comprehensive picture of hidden knowledge to be developed in the new site.

Research implications

The model and its practical application will show a way to operationalise hidden knowledge in a production shop floor. It opens a new route for capturing hidden knowledge.

Practical implications

An evaluation session in the management group of one of the case companies was held half a year after the transfer. The management group admitted that the transfer and initial production in the new site would have benefited significantly, if the developed model had been applied extensively in the preparation phase.


The combination of theories on technology in use and case studies has lead to develop a model for classifying activities in a production unit and subsequently for capturing the necessary knowledge, especially the hidden part.

Original languageEnglish
Title of host publicationThe Proceedings of the 3rd Nordic Workshop on Outsourcing
EditorsMarco Busi
Number of pages12
Publication date2008
Publication statusPublished - 2008
Externally publishedYes
EventThe 3rd Nordic Workshop on Outsourcing - Inverness, United Kingdom
Duration: 26. May 200827. May 2008
Conference number: 3


ConferenceThe 3rd Nordic Workshop on Outsourcing
Country/TerritoryUnited Kingdom


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