The importance of contact quality: Maximizing the impact of expatriate contact with a local host

Marian van Bakel; Marinel Gerritsen; Jan Pieter van Oudenhoven

The importance of contact quality: Maximizing the impact of expatriate contact with a local host

Marian van Bakel, Marinel Gerritsen, Jan Pieter van Oudenhoven

Research output: Contribution to conference without publisher/journal › Paper › Research › peer-review

Abstract

Establishing contact between expatriates and a local host has been found to reap benefits with regard to Interaction Adjustment, Host National Social Support, Open-mindedness, and Social Initiative. This longitudinal study examines the role of the quality of contact for these four aspects. Expatriates in the Netherlands were randomly divided into an experimental group (n = 33) of which 21 developed high-quality contact with their host, and a control group (n = 32) without host. The results show that contact quality plays an important role and suggest that the higher the quality of the contact, the more benefit the expatriate experienced. Moreover, expatriates with low-quality contact did not experience a detrimental effect.

Original language	English
Publication date	25. Sep 2014
Number of pages	38
Publication status	Published - 25. Sep 2014
Event	Terengganu International Business and Economics Conference - Terengganu, Malaysia Duration: 25. Sep 2014 → 26. Sep 2014

Conference

Conference	Terengganu International Business and Economics Conference
Country/Territory	Malaysia
City	Terengganu
Period	25/09/2014 → 26/09/2014

Keywords

Contact quality
local host
host nationals
on-site mentoring
social support
intercultural competencies

Cite this

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title = "The importance of contact quality: Maximizing the impact of expatriate contact with a local host",

abstract = "Establishing contact between expatriates and a local host has been found to reap benefits with regard to Interaction Adjustment, Host National Social Support, Open-mindedness, and Social Initiative. This longitudinal study examines the role of the quality of contact for these four aspects. Expatriates in the Netherlands were randomly divided into an experimental group (n = 33) of which 21 developed high-quality contact with their host, and a control group (n = 32) without host. The results show that contact quality plays an important role and suggest that the higher the quality of the contact, the more benefit the expatriate experienced. Moreover, expatriates with low-quality contact did not experience a detrimental effect.",

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The importance of contact quality : Maximizing the impact of expatriate contact with a local host. / van Bakel, Marian; Gerritsen, Marinel; van Oudenhoven, Jan Pieter.

2014. Paper presented at Terengganu International Business and Economics Conference, Terengganu, Malaysia.

Research output: Contribution to conference without publisher/journal › Paper › Research › peer-review

TY - CONF

T1 - The importance of contact quality

T2 - Terengganu International Business and Economics Conference

AU - van Bakel, Marian

AU - Gerritsen, Marinel

AU - van Oudenhoven, Jan Pieter

PY - 2014/9/25

Y1 - 2014/9/25

N2 - Establishing contact between expatriates and a local host has been found to reap benefits with regard to Interaction Adjustment, Host National Social Support, Open-mindedness, and Social Initiative. This longitudinal study examines the role of the quality of contact for these four aspects. Expatriates in the Netherlands were randomly divided into an experimental group (n = 33) of which 21 developed high-quality contact with their host, and a control group (n = 32) without host. The results show that contact quality plays an important role and suggest that the higher the quality of the contact, the more benefit the expatriate experienced. Moreover, expatriates with low-quality contact did not experience a detrimental effect.

AB - Establishing contact between expatriates and a local host has been found to reap benefits with regard to Interaction Adjustment, Host National Social Support, Open-mindedness, and Social Initiative. This longitudinal study examines the role of the quality of contact for these four aspects. Expatriates in the Netherlands were randomly divided into an experimental group (n = 33) of which 21 developed high-quality contact with their host, and a control group (n = 32) without host. The results show that contact quality plays an important role and suggest that the higher the quality of the contact, the more benefit the expatriate experienced. Moreover, expatriates with low-quality contact did not experience a detrimental effect.

KW - Contact quality

KW - local host

KW - host nationals

KW - on-site mentoring

KW - social support

KW - intercultural competencies

M3 - Paper

Y2 - 25 September 2014 through 26 September 2014

ER -

The importance of contact quality: Maximizing the impact of expatriate contact with a local host

Abstract

Conference

Keywords

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Cite this