The importance of contact quality: Maximizing the impact of expatriate contact with a local host

Marian van Bakel, Marinel Gerritsen, Jan Pieter van Oudenhoven

    Research output: Contribution to conference without publisher/journalPaperResearchpeer-review

    Abstract

    Establishing contact between expatriates and a local host has been found to reap benefits with regard to Interaction Adjustment, Host National Social Support, Open-mindedness, and Social Initiative. This longitudinal study examines the role of the quality of contact for these four aspects. Expatriates in the Netherlands were randomly divided into an experimental group (n = 33) of which 21 developed high-quality contact with their host, and a control group (n = 32) without host. The results show that contact quality plays an important role and suggest that the higher the quality of the contact, the more benefit the expatriate experienced. Moreover, expatriates with low-quality contact did not experience a detrimental effect.
    Original languageEnglish
    Publication date25. Sep 2014
    Number of pages38
    Publication statusPublished - 25. Sep 2014
    EventTerengganu International Business and Economics Conference - Terengganu, Malaysia
    Duration: 25. Sep 201426. Sep 2014

    Conference

    ConferenceTerengganu International Business and Economics Conference
    Country/TerritoryMalaysia
    CityTerengganu
    Period25/09/201426/09/2014

    Keywords

    • Contact quality
    • local host
    • host nationals
    • on-site mentoring
    • social support
    • intercultural competencies

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