Pharmaceutical Care as Narrative Practice?

Rethinking Patient-Centered Care through a Pharmacist’s Perspective

Anita Wohlmann (Member of author group), Janine Naß (Member of author group), Mita Banerjee (Member of author group), Thomas Efferth (Member of author group)

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Illness is a disruptive experience that requires high-quality care. The best evidence-based medical treatment riskslosing some of its efficacy, however, when patients feelmisunderstood when faced with the complexity of theirexperiences. They might stop treatment, refuse to discloserelevant information or seek unsound alternatives. A narrative-based approach to health care understands the patient’s casehistory as a narrative that can be read or analyzed like a story. Inother words, this approach honors individual illness experi-ences through the stories that patients tell. While programs thattrain ‘narrative competence’ have been successfully imple-mented in medical education, an application to pharmaceuticaltraining is missing so far. We argue for the necessity to com-plement evidence-based pharmaceutical practice with narra-tive-based approaches to ensure high-quality care. Using theperspective of a pharmacist in a case scenario, we exemplifythe centrality of ‘‘narrative pharmacy’’ for improving thequality and safety of pharmaceutical health care.
Original languageEnglish
JournalInternational Journal of Clinical Pharmacy
Pages (from-to)1346-1349
ISSN2210-7703
Publication statusPublished - 2016
Externally publishedYes

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Patient-Centered Care
Pharmaceutical Services
Health care
Pharmacists
Quality of Health Care
Medical education
Pharmaceutical Preparations
Delivery of Health Care
Evidence-Based Practice
Medical Education
Mental Competency
Safety

Keywords

  • Counseling
  • Illness experience
  • Humanities
  • Narrative
  • Pharmacy practice
  • Pharmaceutical care

Cite this

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title = "Pharmaceutical Care as Narrative Practice?: Rethinking Patient-Centered Care through a Pharmacist’s Perspective",
abstract = "Illness is a disruptive experience that requires high-quality care. The best evidence-based medical treatment riskslosing some of its efficacy, however, when patients feelmisunderstood when faced with the complexity of theirexperiences. They might stop treatment, refuse to discloserelevant information or seek unsound alternatives. A narrative-based approach to health care understands the patient’s casehistory as a narrative that can be read or analyzed like a story. Inother words, this approach honors individual illness experi-ences through the stories that patients tell. While programs thattrain ‘narrative competence’ have been successfully imple-mented in medical education, an application to pharmaceuticaltraining is missing so far. We argue for the necessity to com-plement evidence-based pharmaceutical practice with narra-tive-based approaches to ensure high-quality care. Using theperspective of a pharmacist in a case scenario, we exemplifythe centrality of ‘‘narrative pharmacy’’ for improving thequality and safety of pharmaceutical health care.",
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Pharmaceutical Care as Narrative Practice? Rethinking Patient-Centered Care through a Pharmacist’s Perspective. / Wohlmann, Anita (Member of author group); Naß, Janine (Member of author group); Banerjee, Mita (Member of author group); Efferth, Thomas (Member of author group).

In: International Journal of Clinical Pharmacy, 2016, p. 1346-1349.

Research output: Contribution to journalJournal articleResearchpeer-review

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