Patients’ perspectives on using video consultations for type 1-diabetes treated with insulin pumps in the outpatient clinic

Anders Nikolai Ørsted Schultz*, Eithne Hayes Bauer (Member of author group), Georg Bollig (Member of author group), Frans Hjelm Brandt Kristensen (Member of author group)

*Corresponding author for this work

Research output: Contribution to conference without publisher/journalPosterResearchpeer-review


Background and Aims
All adult insulin pump patients living in the catchment area of the Hospital of Southern Denmark attend the Department of
Endocrinology in Sønderborg. For some, this entails travelling more than an hour by car or several hours by public transport.
To improve patient services, the hospital aims to convert more outpatient consultations to video consultations.
The aim of this study was to explore patients’ perspectives on using video consultations for type 1 diabetes treated with
insulin pumps in the outpatient clinic.
A qualitative method was employed and semi-structured interviews were conducted with type 1 diabetes patients with insulin pumps.
Inductive thematic analysis was used for data analysis.
Nine patients were interviewed. Preliminary results are divided into perceived facilitators and barriers. Perceived facilitators include; less time spent on visits, easier to find time for
minor issues, common understanding through screen sharing and visual confirmation when changing insulin pump settings. Interestingly, none of the participants thought data security and privacy would be an issue.
Perceived barriers include; possible technical issues with either data uploading or conducting the video consultation, performing a physical examination and difficulty in building patient-provider relations.
In general, the participants believed that using video consultations would be an improvement of the service in the outpatient clinic; however, they would still prefer some of their contact to remain as physical consultations, especially to ensure patient-provider relationships. Moreover, data security and privacy were not a concern in this setting
Original languageEnglish
Publication date27. Apr 2022
Publication statusPublished - 27. Apr 2022
EventATTD 2022: 15th International Conference on Advanced Technologies & Treatments for Diabetes - Barcelona, Spain
Duration: 27. Apr 202230. Apr 2022


ConferenceATTD 2022
Internet address

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