Involving Lead Users in Innovation

A Structured Summary of Research on the Lead User Method

Alexander Brem*, Volker Bilgram, Adele Gutstein

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Research on the lead user method has been conducted for more than thirty years and has shown that the method is more likely to generate breakthrough innovation than traditional market research tools. Based on a systematic literature review, this paper shows a detailed view on the broad variety of research on lead user characteristics, lead user processes, lead user identification and application, and success factors. The main challenge of the lead user method as identified in literature is the resource issue regarding time, manpower, and costs. Also, internal acceptance and the processing of the method have been spotted in literature, as well as the intellectual property protection issue. From the starting point of the initial lead user method process introduced by Lüthje and Herstatt (2004), results are integrated into a revisited view on the lead user method process. In addition, concrete suggestions for corporate realization options are given. The article closes with limitations and future research suggestions.

Original languageEnglish
Article number1850022
JournalInternational Journal of Innovation and Technology Management
Volume15
Issue number3
ISSN0219-8770
DOIs
Publication statusPublished - 2018

Fingerprint

Lead
Innovation
Intellectual property
Lead user
Processing
Costs

Keywords

  • Lead user
  • lead user method
  • lead user workshop
  • user innovation
  • user involvement

Cite this

@article{4d644c01e9384a0782a96651f382f750,
title = "Involving Lead Users in Innovation: A Structured Summary of Research on the Lead User Method",
abstract = "Research on the lead user method has been conducted for more than thirty years and has shown that the method is more likely to generate breakthrough innovation than traditional market research tools. Based on a systematic literature review, this paper shows a detailed view on the broad variety of research on lead user characteristics, lead user processes, lead user identification and application, and success factors. The main challenge of the lead user method as identified in literature is the resource issue regarding time, manpower, and costs. Also, internal acceptance and the processing of the method have been spotted in literature, as well as the intellectual property protection issue. From the starting point of the initial lead user method process introduced by L{\"u}thje and Herstatt (2004), results are integrated into a revisited view on the lead user method process. In addition, concrete suggestions for corporate realization options are given. The article closes with limitations and future research suggestions.",
keywords = "Lead user, lead user method, lead user workshop, user innovation, user involvement",
author = "Alexander Brem and Volker Bilgram and Adele Gutstein",
year = "2018",
doi = "10.1142/S0219877018500220",
language = "English",
volume = "15",
journal = "International Journal of Innovation and Technology Management",
issn = "0219-8770",
publisher = "World Scientific",
number = "3",

}

Involving Lead Users in Innovation : A Structured Summary of Research on the Lead User Method. / Brem, Alexander; Bilgram, Volker; Gutstein, Adele.

In: International Journal of Innovation and Technology Management, Vol. 15, No. 3, 1850022, 2018.

Research output: Contribution to journalJournal articleResearchpeer-review

TY - JOUR

T1 - Involving Lead Users in Innovation

T2 - A Structured Summary of Research on the Lead User Method

AU - Brem, Alexander

AU - Bilgram, Volker

AU - Gutstein, Adele

PY - 2018

Y1 - 2018

N2 - Research on the lead user method has been conducted for more than thirty years and has shown that the method is more likely to generate breakthrough innovation than traditional market research tools. Based on a systematic literature review, this paper shows a detailed view on the broad variety of research on lead user characteristics, lead user processes, lead user identification and application, and success factors. The main challenge of the lead user method as identified in literature is the resource issue regarding time, manpower, and costs. Also, internal acceptance and the processing of the method have been spotted in literature, as well as the intellectual property protection issue. From the starting point of the initial lead user method process introduced by Lüthje and Herstatt (2004), results are integrated into a revisited view on the lead user method process. In addition, concrete suggestions for corporate realization options are given. The article closes with limitations and future research suggestions.

AB - Research on the lead user method has been conducted for more than thirty years and has shown that the method is more likely to generate breakthrough innovation than traditional market research tools. Based on a systematic literature review, this paper shows a detailed view on the broad variety of research on lead user characteristics, lead user processes, lead user identification and application, and success factors. The main challenge of the lead user method as identified in literature is the resource issue regarding time, manpower, and costs. Also, internal acceptance and the processing of the method have been spotted in literature, as well as the intellectual property protection issue. From the starting point of the initial lead user method process introduced by Lüthje and Herstatt (2004), results are integrated into a revisited view on the lead user method process. In addition, concrete suggestions for corporate realization options are given. The article closes with limitations and future research suggestions.

KW - Lead user

KW - lead user method

KW - lead user workshop

KW - user innovation

KW - user involvement

U2 - 10.1142/S0219877018500220

DO - 10.1142/S0219877018500220

M3 - Journal article

VL - 15

JO - International Journal of Innovation and Technology Management

JF - International Journal of Innovation and Technology Management

SN - 0219-8770

IS - 3

M1 - 1850022

ER -