Innovation Communication

Trine Heinemann, Ben Matthews

Research output: Chapter in Book/Report/Conference proceedingEncyclopedia chapterResearchpeer-review


In this chapter, we provide an overview and discussion of the ways in which ethnomethodologically inspired approaches, that all take as their point of departure a detailed analysis of human practice as it is conducted through linguistic and embodied resources, have been introduced to and implemented within more technologically oriented disciplines of innovation and design. We begin by providing a description of the historical development that led to the recognition that a basic understanding of human practice is vital for innovation and design (1), and an introduction to one particular perspective within the social sciences, ethnomethodology, which became highly influential in this regard (2). We then describe, in turn, three different ways in which the study of human practice has been integrated with innovation and design, first as a method for informing innovation and design (3), then as a hybrid method employed as part of the innovation and design process (4) and finally, as a method for investigating innovation and design processes (5). Building on previous research in these three areas, we conclude by outlining some promising, yet relatively underexplored aspects of human practice to which future research could turn for the benefit of both our understanding of innovation and design and for human practice more generally (6).
Original languageEnglish
Title of host publicationHandbuch Sprache in Organisationen
EditorsStephan Habscheid, Andreas P. Müller, Britta Thörle, Antje Wilton
Place of PublicationBerlin, Boston
PublisherDe Gruyter
Publication date2018
ISBN (Print)978-3-11-029581-8, 978-3-11-029624-2
ISBN (Electronic)978-3-11-029623-5, 978-3-11-038906-7
Publication statusPublished - 2018
SeriesHandbücher Sprachwissen

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