Information needs and preferences of patients with an ankle fracture: User involvement study creating an mHealth solution

Charlotte Abrahamsen*, Rikke Serritslev, Charlotte Myhre Jensen

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

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Objective: The aim of this study was to employ a user-driven participatory design (PD) approach to develop an mHealth solution that addresses patients’ information needs after surgical or non-surgical treatment for an ankle fracture. Methods: Patients with an ankle fracture and health care professionals along the treatment pathway in both the hospital and municipality participated in four workshops (WS). Results: We found that patients with an ankle fracture need information on topics such as “a typical course,” “bandages and assistive devices,” “what can I feel,” “what may I do,” “what to usually worry about,” “medicine,” “tips and tricks,” and “contact information.” Moreover, patients requested diverse modes of dissemination, preferably a combination of text, timelines, pictures, animations, and videos. Alpha and beta testing of the digital platform was conducted, and content-related improvements were made. A readability analysis showed reading ease of 40.1 of 100, meaning that it should be easily understood by 15–16 year-olds. Conclusion: Involving representatives of future users in creating this mHealth solution using PD demonstrates the benefits of creating a solution that aligns with users’ needs. Practice implications: The mHealth solution is now ready for implementation and large-scale evaluation in phase three of the overall PD study. An mHealth usability questionnaire will be employed to assess usability by future patients with surgically or non-surgically treated ankle fractures.

Original languageEnglish
Article number107891
JournalPatient Education and Counseling
Number of pages7
Publication statusPublished - Nov 2023


  • Ankle fracture
  • MHealth
  • Participatory design
  • Patient education
  • Patient information
  • User involvement
  • Telemedicine
  • Mobile Applications
  • Humans
  • Health Personnel
  • Surveys and Questionnaires
  • Ankle Fractures/therapy


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