Guidance practices for citizens’ interactions with e-government solutions

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Abstract

In the networked world of today, public sector communication is becoming increasingly digitised. This heightens the need for all citizens to develop their participatory skills and their digital literacy (cf. Chapter 8), not just in the long run, but here and now, in order to be able to communicate with public authorities.
Original languageEnglish
Title of host publicationDesigning for Learning in a Networked World
EditorsNina Bonderup Dohn
Place of PublicationLondon
PublisherRoutledge
Publication date2018
Pages232-250
Chapter13
ISBN (Print)978-0-8153-7843-3
ISBN (Electronic)978-1-351-23235-7
DOIs
Publication statusPublished - 2018
SeriesRoutledge Research in Education

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public authorities
electronic government
public sector
literacy
citizen
communication
interaction

Cite this

Møller, M. H. (2018). Guidance practices for citizens’ interactions with e-government solutions. In N. B. Dohn (Ed.), Designing for Learning in a Networked World (pp. 232-250). London: Routledge. Routledge Research in Education https://doi.org/10.4324/9781351232357
Møller, Margrethe Hansen. / Guidance practices for citizens’ interactions with e-government solutions. Designing for Learning in a Networked World. editor / Nina Bonderup Dohn. London : Routledge, 2018. pp. 232-250 (Routledge Research in Education).
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Møller, MH 2018, Guidance practices for citizens’ interactions with e-government solutions. in NB Dohn (ed.), Designing for Learning in a Networked World. Routledge, London, Routledge Research in Education, pp. 232-250. https://doi.org/10.4324/9781351232357

Guidance practices for citizens’ interactions with e-government solutions. / Møller, Margrethe Hansen.

Designing for Learning in a Networked World. ed. / Nina Bonderup Dohn. London : Routledge, 2018. p. 232-250 (Routledge Research in Education).

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

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Møller MH. Guidance practices for citizens’ interactions with e-government solutions. In Dohn NB, editor, Designing for Learning in a Networked World. London: Routledge. 2018. p. 232-250. (Routledge Research in Education). https://doi.org/10.4324/9781351232357