Does Performance Disclosure Affect User Satisfaction, Voice, and Exit? Survey-experimental Evidence From Actual Service Users

Peter Rasmussen Damgaard, Poul Aaes Nielsen

Research output: Contribution to conference without publisher/journalConference abstract for conferenceResearch

Original languageEnglish
Publication date2019
Publication statusPublished - 2019
EventPublic Management Research Conference 2019 - University of North Carolina, Chapel Hill, United States
Duration: 12. Jun 201914. Jun 2019


ConferencePublic Management Research Conference 2019
LocationUniversity of North Carolina
Country/TerritoryUnited States
CityChapel Hill
Internet address

Cite this