Communication skills training increases self-efficacy of health care professionals

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Abstract

Despite the knowledge of good communication as a precondition for optimal care and treatment in health care, serious communication problems are still experienced by patients as well as by health care professionals. An orthopedic surgery department initiated a 3-day communication skills training course for all staff members expecting an increase in patient-centeredness in communication and more respectful intercollegial communication. The aim of this study was to investigate the impact of this training course on participants' self-efficacy with a focus on communication with both colleagues and patients.
Original languageEnglish
JournalJournal of Continuing Education in the Health Professions
Volume32
Issue number2
Pages (from-to)90-97
ISSN0894-1912
DOIs
Publication statusPublished - 2012

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