Cashlessness and scalable multi-pay practices: Capturing the everyday financial transactions in local contexts

Shriram Venkatraman*, P. Govinda Reddy

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

While macro-level volume growth in India's move towards cashless payment systems is captured relentlessly, most often what gets ignored is a realization that everyday financial transactional practices are socially and culturally embedded in the local contexts. This paper drawn from an anthropological ethnography explores how people use and hierarchically order different payment systems in their everyday financial transactions for products and services. It explores how aspects such as trust, economic and social values, demographic differentials and scalable multi-pay practices influence such ordering and usage of the payment systems within their everyday local contexts.

Original languageEnglish
Article number102113
JournalTelecommunications Policy
Volume45
Issue number5
Number of pages9
ISSN0308-5961
DOIs
Publication statusPublished - Jun 2021
Externally publishedYes

Keywords

  • Cashlessness
  • Digital
  • India
  • Local contexts

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