Aim: This study explores how healthcare professionals included in the COVID-19 contingency plan experienced organizational changes, and explores factors associated
with the experiences. Additionally, the study aimed to identify learning points for
future similar scenarios.
Design: A cross-sectional study.
Methods: A questionnaire survey of healthcare professionals at three Danish hospitals, June 2020.
Results: A total of 1,448 healthcare professionals completed the questionnaire.
Hereof, 813 (57%) were relocated to new settings/new jobs. The majority experienced that their relocation was totally (49%) or partially (31%) imposed, and 51% reported that the overall experience of the new job function was satisfactory. Type of
profession and whether relocation to the new job function was imposed were the
main variables associated with the overall experience of being part of the contingency
plan. Suggestions for future scenarios included training adjusted to individual competencies, more targeted information, voluntariness with consideration of individual
needs and clarification of expectations.
Original languageEnglish
JournalNursing Open
Issue number2
Pages (from-to)1136-1146
Publication statusPublished - Mar 2022


  • contingency
  • corona
  • healthcare professionals
  • management
  • organization resilience
  • survey
  • COVID-19
  • SARS-CoV-2
  • Pandemics
  • Cross-Sectional Studies
  • Delivery of Health Care
  • Humans


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