μ XL: Explainable Lead Generation with Microservices and Hypothetical Answers

Luís Cruz-Filipe, Sofia Kostopoulou, Fabrizio Montesi, Jonas Vistrup*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Abstract

Lead generation refers to the identification of potential topics (the ‘leads’) of importance for journalists to report on. In this paper we present a new lead generation tool based on a microservice architecture, which includes a component of explainable AI. The lead generation tool collects and stores historical and real-time data from a web source, like Google Trends, and generates current and future leads. These leads are produced by an engine for hypothetical reasoning based on logical rules, which is a novel implementation of a recent theory. Finally, the leads are displayed on a web interface for end users, in particular journalists. This interface provides information on why a specific topic is or may become a lead, assisting journalists in deciding where to focus their attention. We carry out an empirical evaluation of the performance of our tool.

Original languageEnglish
Title of host publicationService-Oriented and Cloud Computing - : Proceedings of IFIP WG 6.12 European Conference
EditorsGeorge A. Papadopoulos, Florian Rademacher, Jacopo Soldani
PublisherSpringer Science+Business Media
Publication date2023
Pages3-18
ISBN (Print)9783031462344
DOIs
Publication statusPublished - 2023
Event10th IFIP WG 6.12 European Conference on Service-Oriented and Cloud Computing, ESOCC 2023 - Larnaca, Cyprus
Duration: 24. Oct 202325. Oct 2023

Conference

Conference10th IFIP WG 6.12 European Conference on Service-Oriented and Cloud Computing, ESOCC 2023
Country/TerritoryCyprus
CityLarnaca
Period24/10/202325/10/2023
SeriesLecture Notes in Computer Science
Volume14183
ISSN0302-9743

Keywords

  • Explainable AI
  • Lead generation
  • Microservices

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