20122020

Research output per year

If you made any changes in Pure these will be visible here soon.

Personal profile

Research areas

My main research focus is on citizen-state interactions, street-level bureaucracy, and digital transformation. Additionally, I have worked on health management and performance management.

I have major experience with experimental and quantitative methods, but also qualitative approaches, such as interviews and participant observations.

Research areas

  • Public Management
  • Public Administration
  • Street-Level Bureaucracy
  • Citizen-State Interactions
  • Service Management
  • Digital Transformation
  • Behavioral Public Administration
  • Statistics
  • Experimental Research
  • Quantitative Research
  • Organizational Theory

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output

  • 4 Journal article
  • 2 Book chapter
  • 1 Working paper

Folgen der Digitalisierung auf öffentliche Dienstleistungen

Translated title of the contribution: Consequences of Digitalizing Public ServicesDöring, M., 2020, Handbuch Digitalisierung in Staat und Verwaltung.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Standardisierter Datenaustausch

Translated title of the contribution: Standardized Data TransferDöring, M., 2020, Handbuch Digitalisierung in Staat und Verwaltung.

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review

Street-Level Bureaucrats und Intermediäre: Beziehung auf Augenhöhe?

Translated title of the contribution: Street-Level Bureaucrats and Intermediaries: Interaction on a level playing field?Döring, M. & Löbel, S., Dec 2018, In : Der moderne Staat. Zeitschrift für Public Policy, Recht und Management. 2-2018, p. 347-366

Research output: Contribution to journalJournal articleResearchpeer-review

Das Streben nach Qualität – Qualitätssicherung und -management im deutschen Krankenhaussektor

Döring, M., 2015, In : Verwaltung und Management. 21, 1, p. 36-45 10 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Open Government -- Der Versuch einer Abgrenzung

Heine, M., Döring, M. & Noack, S., 2013, In : eGovernment-Review. 11, p. 20-21 2 p.

Research output: Contribution to journalJournal articleResearchpeer-review

Activities

  • 9 Conference presentations

Project Proposal: Encounter the Public Encounter - Dynamics of Citizen-State Interactions

Matthias Döring (Panel member)

30. Sep 20191. Oct 2019

Activity: Talks and presentationsConference presentations

Service Recovery after Public Service Failures

Matthias Döring (Panel member)

19. Sep 2019

Activity: Talks and presentationsConference presentations

Creaming at the Frontline: The Effect of Citizens' Administrative Literacy on the Perceived Deservingness

Matthias Döring (Panel member)

13. Sep 2019

Activity: Talks and presentationsConference presentations

How Explanations help recovering from Public Service Failures

Matthias Döring (Panel member)

28. Aug 2019

Activity: Talks and presentationsConference presentations

Prizes

Best Dissertation Award - Academy of Management (PNP Group)

Döring, Matthias (Recipient), 2020

Prize: Prizes, scholarships, distinctions

Prize for Innovative Teaching

Döring, Matthias (Recipient), 2017

Prize: Prizes, scholarships, distinctions