Research Interests

I am a sociologist, mainly applying qualitative methods and working conceptually. In recent years my research focus has been on the intersection between organizations and frontline professionals on the one hand and their users (citizens, clients, patients etc.) on the other, predominantly in the provision of health and social services.  Here, I am interested in aspects of trust and care, in particular in the context on uncertainty, risk and crises. One major development I have been focusing on recently is digitalization and the introduction of digital technology into the described intersection.

I am also interested in the impact of specific local contexts on these settings of service provision, as the conditions for the provision of these kind of services differ profoundly and considering that rural areas are facing certain specific challenges in this. I am currently PI of the Erasmus + Cooperation project Rural eHealth Facilitators - REACT (2022 - 2025) where we work to develop a concept to strengthen the inclusion to digital health and social services in rural areas.