Research areas

I am an Associate Professor at the Faculty of Health Sciences, University of Southern Denmark.

My research examines how digitalisation and demands for efficiency transform relationships, empathy, care, and worklife in healthcare. I am particularly interested in the implications of digital consultations for the doctor–patient relationship, including the possibilities for empathy, trust, and a sense of closeness, as well as in the relational and ethical consequences of AI in clinical practice. I also conduct research on relational continuity and on how technological developments and productivity demands affect the core values of general practice and the quality of care.

Methodologically, I primarily use qualitative research methods, drawing theoretically on phenomenology, health sociology, and Science and Technology Studies (STS). Major research projects include the national vCare evaluation of video consultations in general practice (2020–2025) and mixed-methods research on the development of empathy among medical students in Denmark (2018–2022).

I currently collaborate on and supervise research on group consultations in general practice (PhD student Rasmus Dahl-Larsen), cross-sectoral meetings between medical specialists (PhD student Mette Platz), and relational continuity and access in general practice (Postdoctoral Researcher Karoline Lang Mathiesen).

My teaching includes empathy in clinical practice, digital health, digital consultations and the digitalization of healthcare, qualitative research methods, humanistic approaches to health research, and philosophy of science.

For the past seven years, I have led the interdisciplinary research group Relationships in General Practice at the Research Unit of General Practice, University of Southern Denmark. I am currently co-chairing the research area Relationships and Technologies within the same research unit.