TY - GEN
T1 - Work stressors and performance: The role of cognitive appraisals
AU - Mellupe, Renata
PY - 2021/11/24
Y1 - 2021/11/24
N2 - Research on the effects of challenge and hindrance stressors on performance is burgeoning in organizational stress literature. Nevertheless, our understanding of the mechanisms explaining these effects is still limited. Grounded in the challenge-hindrance stressor framework and the transactional theory of stress, this article-based dissertation addresses the question of how stressors produce their effects on performance by investigating the underlying cognitive mechanisms and factors associated with these effects in three research papers. Specifically, to understand how challenge and hindrance appraisals contribute to our understanding of the stressor-performance link, the first paper presents a review of the empirical findings that contrasts the studies that measure appraisals with those that do not consider appraisals. It finds that measurement of appraisals offers more refined picture of the relationships between the stressors and performance-related outcomes. The second paper conducts a pre-registered experimental study to investigate the effects of the magnitude of a stressor (task difficulty) on challenge and hindrance appraisals and performance in a demanding cognitive task. It finds the non-linear effects of task difficulty on challenge appraisals, while the effects on hindrance appraisals were linear. In addition, it provides support for the mediating role of the hindrance appraisals in the task difficulty-performance relationships. The third paper consists of two studies. Study 1 carries out a pre-registered experiment to explore the role of prior experience and feedback in the dynamic stress process. Specifically, it examines how task performance, provided as in-task concurrent feedback, i.e., simultaneous presentation of upward social comparison and objective feedback, mediates change in challenge and hindrance appraisals. Study 1 finds partial support for the hypothesized effects. Study 2 examines the underlying effects found in Study 1 and employs eye-tracking to explore the associations between challenge and hindrance appraisals and attentional focus on the two elements of the in-task concurrent feedback to shed light on attentional processes. Study 2 is currently in the process of data collection and is not completed due to COVID-19 induced restrictions on the laboratory. The overall results of this dissertation encourage rethinking the existing state of the challenge-hindrance stressor framework by inviting a more complex conceptualization of the stressor-performance association in organizations.
AB - Research on the effects of challenge and hindrance stressors on performance is burgeoning in organizational stress literature. Nevertheless, our understanding of the mechanisms explaining these effects is still limited. Grounded in the challenge-hindrance stressor framework and the transactional theory of stress, this article-based dissertation addresses the question of how stressors produce their effects on performance by investigating the underlying cognitive mechanisms and factors associated with these effects in three research papers. Specifically, to understand how challenge and hindrance appraisals contribute to our understanding of the stressor-performance link, the first paper presents a review of the empirical findings that contrasts the studies that measure appraisals with those that do not consider appraisals. It finds that measurement of appraisals offers more refined picture of the relationships between the stressors and performance-related outcomes. The second paper conducts a pre-registered experimental study to investigate the effects of the magnitude of a stressor (task difficulty) on challenge and hindrance appraisals and performance in a demanding cognitive task. It finds the non-linear effects of task difficulty on challenge appraisals, while the effects on hindrance appraisals were linear. In addition, it provides support for the mediating role of the hindrance appraisals in the task difficulty-performance relationships. The third paper consists of two studies. Study 1 carries out a pre-registered experiment to explore the role of prior experience and feedback in the dynamic stress process. Specifically, it examines how task performance, provided as in-task concurrent feedback, i.e., simultaneous presentation of upward social comparison and objective feedback, mediates change in challenge and hindrance appraisals. Study 1 finds partial support for the hypothesized effects. Study 2 examines the underlying effects found in Study 1 and employs eye-tracking to explore the associations between challenge and hindrance appraisals and attentional focus on the two elements of the in-task concurrent feedback to shed light on attentional processes. Study 2 is currently in the process of data collection and is not completed due to COVID-19 induced restrictions on the laboratory. The overall results of this dissertation encourage rethinking the existing state of the challenge-hindrance stressor framework by inviting a more complex conceptualization of the stressor-performance association in organizations.
U2 - 10.21996/6a11-5w58
DO - 10.21996/6a11-5w58
M3 - Ph.D. thesis
PB - Syddansk Universitet. Det Samfundsvidenskabelige Fakultet
ER -