Why Mobile Government isn’t successful (yet): Perceived innovativeness between citizens and the government as a factor for a fruitful implementation of M-Government services on a local level

Jakob Ohme, Claudia Seifert, Rebecca Renatus

Publikation: Konferencebidrag uden forlag/tidsskriftPaperForskningpeer review

Abstrakt

Mobile Government as a subset of E-Government is part of the Open Government approach of leading countries, like Germany. Since adoption rates among the citizens are still low this study tries to answer the question, what factors concerning the relationship of the government and its citizens might prevent a successful implementation. It is argued that a certain level of willingness for innovation on both sides is necessary for a successful implementation of M-Government. On the basis of the Diffusion of Innovation (Rogers, 1962) and using the concept of Innovativeness (Rogers & Shoemaker, 1971) a study was conducted among citizens and the municipal council of a large city in Germany. They were asked to assess their own willingness for innovation as well as the perceived innovativeness for the respective other side. The results show a significant misperception of citizens and the government concerning the innovativeness of the respective other.
OriginalsprogEngelsk
Publikationsdato24. maj 2014
Antal sider20
StatusUdgivet - 24. maj 2014
Begivenhed64th Annual Conference of the International Communication Association: Communication and the 'Good Life' - Seattle Sheraton Hotel, Seattle, USA
Varighed: 22. maj 201426. maj 2014
http://convention2.allacademic.com/one/ica/ica14/

Konference

Konference64th Annual Conference of the International Communication Association
LokationSeattle Sheraton Hotel
LandUSA
BySeattle
Periode22/05/201426/05/2014
Internetadresse

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