Web-Based SMS Passenger Application: New Approach to Inform Passengers via SMS in Airlines

IC4E 2010, IEEE Computer Society, The Community for Technology Leaders

Newsha Ghoreishi, Mehdi Shajari

Publikation: Konferencebidrag uden forlag/tidsskriftPaperForskningpeer review

Resumé

This paper describes the design and development of a new software which is included sending SMS to inform passengers in an Airline about flight status notifications. While investigating corresponding cases around the world, we found that it seems to be inadequate integrated software to inform the passengers about the flight status notifications such as delays, cancellations, change the date of flights and some other important changes. This present paper briefly outlines some of the reasons enforced the need to construct this new tool, advantages of using SMS sender software in Airlines, architecture of the application and valued customer service benefits. Also this paper presents SMS Passengers software as a useful tool for facilitating Airlines for online effective communication with customers. In order to build this application, we designed an architecture which uses http request for accessing to a web service or call parameters from pre-defined URL which is supported by SMS Provider Company.
OriginalsprogEngelsk
Publikationsdato24. jan. 2010
Antal sider5
DOI
StatusUdgivet - 24. jan. 2010
Udgivet eksterntJa
BegivenhedInternational Conference on e-Education, e-Business, e-Management, and e-Learning: IC4E 2010 - Sanya, Hainan, China, Sanya, Hainan, Kina
Varighed: 22. jan. 201024. jan. 2010

Konference

KonferenceInternational Conference on e-Education, e-Business, e-Management, and e-Learning
LokationSanya, Hainan, China
LandKina
BySanya, Hainan
Periode22/01/201024/01/2010

Fingeraftryk

Web services
Websites
Communication
Industry

Citer dette

Ghoreishi, N., & Shajari, M. (2010). Web-Based SMS Passenger Application: New Approach to Inform Passengers via SMS in Airlines: IC4E 2010, IEEE Computer Society, The Community for Technology Leaders. Afhandling præsenteret på International Conference on e-Education, e-Business, e-Management, and e-Learning, Sanya, Hainan, Kina. https://doi.org/http://doi.ieeecomputersociety.org/10.1109/IC4E.2010.149
Ghoreishi, Newsha ; Shajari, Mehdi. / Web-Based SMS Passenger Application: New Approach to Inform Passengers via SMS in Airlines : IC4E 2010, IEEE Computer Society, The Community for Technology Leaders. Afhandling præsenteret på International Conference on e-Education, e-Business, e-Management, and e-Learning, Sanya, Hainan, Kina.5 s.
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abstract = "This paper describes the design and development of a new software which is included sending SMS to inform passengers in an Airline about flight status notifications. While investigating corresponding cases around the world, we found that it seems to be inadequate integrated software to inform the passengers about the flight status notifications such as delays, cancellations, change the date of flights and some other important changes. This present paper briefly outlines some of the reasons enforced the need to construct this new tool, advantages of using SMS sender software in Airlines, architecture of the application and valued customer service benefits. Also this paper presents SMS Passengers software as a useful tool for facilitating Airlines for online effective communication with customers. In order to build this application, we designed an architecture which uses http request for accessing to a web service or call parameters from pre-defined URL which is supported by SMS Provider Company.",
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Ghoreishi, N & Shajari, M 2010, 'Web-Based SMS Passenger Application: New Approach to Inform Passengers via SMS in Airlines: IC4E 2010, IEEE Computer Society, The Community for Technology Leaders' Paper fremlagt ved International Conference on e-Education, e-Business, e-Management, and e-Learning, Sanya, Hainan, Kina, 22/01/2010 - 24/01/2010, . https://doi.org/http://doi.ieeecomputersociety.org/10.1109/IC4E.2010.149

Web-Based SMS Passenger Application: New Approach to Inform Passengers via SMS in Airlines : IC4E 2010, IEEE Computer Society, The Community for Technology Leaders. / Ghoreishi, Newsha; Shajari, Mehdi.

2010. Afhandling præsenteret på International Conference on e-Education, e-Business, e-Management, and e-Learning, Sanya, Hainan, Kina.

Publikation: Konferencebidrag uden forlag/tidsskriftPaperForskningpeer review

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Ghoreishi N, Shajari M. Web-Based SMS Passenger Application: New Approach to Inform Passengers via SMS in Airlines: IC4E 2010, IEEE Computer Society, The Community for Technology Leaders. 2010. Afhandling præsenteret på International Conference on e-Education, e-Business, e-Management, and e-Learning, Sanya, Hainan, Kina. https://doi.org/http://doi.ieeecomputersociety.org/10.1109/IC4E.2010.149