Video Sense-Making with Scale-Models

Jacob Buur, Agnese Caglio

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Video recording has proven immensely successful for acquiring field data for design work: data about technology in use and about future contexts for innovative products and services. While new, small camera types make recording almost unproblematic, the task of making sense of video for design is still a challenge.
This paper discusses a method of re-enacting the actions observed on video, with objects in a scale environment. The case we work with concerns the activities of forklift truck drivers, and in particular, how they build skills of manoeuvring trucks in a ‘social environment’ of many other trucks working at the same time. This method helps design teams to make sense together as a precondition for creating design proposals grounded in contextual understanding, e.g. of improved safety equipment or truck guidance systems.
We first describe how the method emerged through a series of experiments, and subsequently analyse how scale models are employed during a sense making session involving designers. Based on the analysis, we will discuss how re-enacting with scale models sets particular foci for sense-making, provides ownership of the material, and encourages design team members to investigate opportunities for change to the situation observed.
TitelProceedings of the 4th Participatory Innovation Conference 2015
RedaktørerRianne Valkenburg, Coen Dekkers, Janneke Sluijs
UdgivelsesstedThe Hague
ForlagThe Hague University of Applied Sciences
Publikationsdato18. maj 2015
ISBN (Elektronisk)978-90-73077-66-9
StatusUdgivet - 18. maj 2015
Begivenhed4th Participatory Innovation Conference: Reframing Design - Mälardalen University, The Hague, Holland
Varighed: 18. maj 201520. maj 2015
Konferencens nummer: 4


Konference4th Participatory Innovation Conference
LokationMälardalen University
ByThe Hague


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