The influence of personality and emotions on customer (self-)satisfaction

Kurt Matzler, Rita Faullant, Birgit Renzl, Verena Leiter

Publikation: Konferencebidrag uden forlag/tidsskrift › Paper › Forskning › peer review

Originalsprog	Engelsk
Publikationsdato	jun. 2005
Status	Udgivet - jun. 2005
Udgivet eksternt	Ja
Begivenhed	3rd International Conference on: Business, Economics, Management and Marketing - Athens Institute for Education and Research, Athen, Grækenland Varighed: 16. jun. 2005 → 18. jun. 2005

Konference	3rd International Conference on: Business, Economics, Management and Marketing
Lokation	Athens Institute for Education and Research
Land/Område	Grækenland
By	Athen
Periode	16/06/2005 → 18/06/2005

SDU link

@conference{407ef5a89ec84a4ea121e745cdd808bb,

title = "The influence of personality and emotions on customer (self-)satisfaction",

author = "Kurt Matzler and Rita Faullant and Birgit Renzl and Verena Leiter",

year = "2005",

month = jun,

language = "English",

note = "3rd International Conference on: Business, Economics, Management and Marketing ; Conference date: 16-06-2005 Through 18-06-2005",

}