The Acceptance of Mobile Government from a Citizen‘s Perspective

Jakob Ohme

Publikation: Konferencebidrag uden forlag/tidsskriftPaperForskningpeer review

Resumé

Mobile Government (in short: M-Government) is just at the beginning of its rise as a future trend of E-Government. Considering the technical advancements such as mobile Internet, smart phones and tablet-PCs, M-Government tremendously develops a new potential for organizational communication processes. There are many examples of failures of early E-Government-projects due to a lack of consideration of users’ requirements. Against this background, the paper tries to contribute to organizational communication processes by addressing the driving factors influencing the acceptance of Mobile Government among the citizens. Extending the approaches of the Technology Acceptance Model (TRA) (Davis, Bagozzi & Warshaw, 1989) and the Theory of Planned Behavior (TPB) (Ajzen, 1991) to Mobile Government, a new M-Government-Acceptance-Model was developed. It shows that the intention to use M-Government is significantly influenced by both, factors citizens see as a benefit but also by factors of perceived risks
OriginalsprogEngelsk
Publikationsdato22. jun. 2013
Antal sider25
StatusUdgivet - 22. jun. 2013
BegivenhedICA's 63th Annual Conference: Challenging Communication Research - Hilton London, London, Storbritannien
Varighed: 17. jun. 201321. jun. 2013

Konference

KonferenceICA's 63th Annual Conference
LokationHilton London
LandStorbritannien
ByLondon
Periode17/06/201321/06/2013

Fingeraftryk

acceptance
citizen
communication
PC
Internet
lack
trend

Citer dette

Ohme, J. (2013). The Acceptance of Mobile Government from a Citizen‘s Perspective. Paper præsenteret på ICA's 63th Annual Conference, London, Storbritannien.
Ohme, Jakob. / The Acceptance of Mobile Government from a Citizen‘s Perspective. Paper præsenteret på ICA's 63th Annual Conference, London, Storbritannien.25 s.
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abstract = "Mobile Government (in short: M-Government) is just at the beginning of its rise as a future trend of E-Government. Considering the technical advancements such as mobile Internet, smart phones and tablet-PCs, M-Government tremendously develops a new potential for organizational communication processes. There are many examples of failures of early E-Government-projects due to a lack of consideration of users’ requirements. Against this background, the paper tries to contribute to organizational communication processes by addressing the driving factors influencing the acceptance of Mobile Government among the citizens. Extending the approaches of the Technology Acceptance Model (TRA) (Davis, Bagozzi & Warshaw, 1989) and the Theory of Planned Behavior (TPB) (Ajzen, 1991) to Mobile Government, a new M-Government-Acceptance-Model was developed. It shows that the intention to use M-Government is significantly influenced by both, factors citizens see as a benefit but also by factors of perceived risks",
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Ohme, J 2013, 'The Acceptance of Mobile Government from a Citizen‘s Perspective', Paper fremlagt ved ICA's 63th Annual Conference, London, Storbritannien, 17/06/2013 - 21/06/2013.

The Acceptance of Mobile Government from a Citizen‘s Perspective. / Ohme, Jakob.

2013. Paper præsenteret på ICA's 63th Annual Conference, London, Storbritannien.

Publikation: Konferencebidrag uden forlag/tidsskriftPaperForskningpeer review

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Ohme J. The Acceptance of Mobile Government from a Citizen‘s Perspective. 2013. Paper præsenteret på ICA's 63th Annual Conference, London, Storbritannien.