Robot use cases for real needs: A large-scale ethnographic case study

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Resumé

This article discusses the process of developing robot use cases using large-scale ethnographic observation as a starting point. In particular, during 296 hours of ethnographic observation of the workflows at seventeen departments at Odense University Hospital, 607 processes were described and subsequently annotated. The ethnographic method provided rich, contextually situated data that can be searched and categorized for use case development, which is illustrated on an example use case, describing the process and illustrating the type of data elicited, discussing the problems encountered and providing downloadable tools for other researchers interested in similar approaches to use case development.
OriginalsprogEngelsk
TidsskriftPaladyn: Journal of Behavioral Robotics
Vol/bind10
Udgave nummer1
Sider (fra-til)193-206
ISSN2080-9778
DOI
StatusUdgivet - 2019

Fingeraftryk

Observation
Robots
Workflow
Research Personnel

Citer dette

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abstract = "This article discusses the process of developing robot use cases using large-scale ethnographic observation as a starting point. In particular, during 296 hours of ethnographic observation of the workflows at seventeen departments at Odense University Hospital, 607 processes were described and subsequently annotated. The ethnographic method provided rich, contextually situated data that can be searched and categorized for use case development, which is illustrated on an example use case, describing the process and illustrating the type of data elicited, discussing the problems encountered and providing downloadable tools for other researchers interested in similar approaches to use case development.",
keywords = "ethnography, health care, innovation, use case development, welfare robots",
author = "Leon Bodenhagen and Kerstin Fischer and Winther, {Trine Straarup} and Langedijk, {Rosalyn M.} and Skj{\o}th, {Mette Maria}",
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AU - Skjøth, Mette Maria

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