Product return management

Linking product returns, closed-loop supply chain activities and the effectiveness of the reverse supply chains

Mohd Rizaimy Shaharudin, Kannan Govindan, Suhaiza Zailani*, Keah Choon Tan, Mohammad Iranmanesh

*Kontaktforfatter for dette arbejde

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Resumé

The aim of this study is to examine the extent to which product returns motivate manufacturing firms to adopt closed-loop supply chain activities that influence the effectiveness of reverse supply chains. The hypotheses have been tested using data from a sample of 150 environmental management system ISO 14001 certified manufacturing firms in Malaysia through the census sampling approach. The results of the empirical test using LISREL Version 8.70 for the structural equation modeling support the fundamental explanation of the influence of the institutional forces towards the adoption of closed-loop supply chain activities and the effectiveness that can be reaped by the manufacturing firms from their adoption. These findings extend the prior research through the verification from the empirical survey on the importance of product returns in the adoption of closed-loop supply chain activities, which eventually impacts the firm's effectiveness in the reverse supply chain. The findings also help managers to understand the factors that can improve the outcome of the adoption of closed-loop supply chain activities by intensifying the extent of involvement in product returns, which provides a valuable insight about a significant predictor of firm performance in reverse flow chains.

OriginalsprogEngelsk
TidsskriftJournal of Cleaner Production
Vol/bind149
Sider (fra-til)1144-1156
ISSN0959-6526
DOI
StatusUdgivet - 2017

Fingeraftryk

Supply chains
manufacturing
Environmental management systems
environmental management
census
firm
product
Product returns
Reverse supply chain
Closed-loop supply chain
Managers
Sampling
Manufacturing firms
sampling
modeling

Citer dette

Shaharudin, Mohd Rizaimy ; Govindan, Kannan ; Zailani, Suhaiza ; Tan, Keah Choon ; Iranmanesh, Mohammad. / Product return management : Linking product returns, closed-loop supply chain activities and the effectiveness of the reverse supply chains. I: Journal of Cleaner Production. 2017 ; Bind 149. s. 1144-1156.
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abstract = "The aim of this study is to examine the extent to which product returns motivate manufacturing firms to adopt closed-loop supply chain activities that influence the effectiveness of reverse supply chains. The hypotheses have been tested using data from a sample of 150 environmental management system ISO 14001 certified manufacturing firms in Malaysia through the census sampling approach. The results of the empirical test using LISREL Version 8.70 for the structural equation modeling support the fundamental explanation of the influence of the institutional forces towards the adoption of closed-loop supply chain activities and the effectiveness that can be reaped by the manufacturing firms from their adoption. These findings extend the prior research through the verification from the empirical survey on the importance of product returns in the adoption of closed-loop supply chain activities, which eventually impacts the firm's effectiveness in the reverse supply chain. The findings also help managers to understand the factors that can improve the outcome of the adoption of closed-loop supply chain activities by intensifying the extent of involvement in product returns, which provides a valuable insight about a significant predictor of firm performance in reverse flow chains.",
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Product return management : Linking product returns, closed-loop supply chain activities and the effectiveness of the reverse supply chains. / Shaharudin, Mohd Rizaimy; Govindan, Kannan; Zailani, Suhaiza; Tan, Keah Choon; Iranmanesh, Mohammad.

I: Journal of Cleaner Production, Bind 149, 2017, s. 1144-1156.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

TY - JOUR

T1 - Product return management

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AU - Govindan, Kannan

AU - Zailani, Suhaiza

AU - Tan, Keah Choon

AU - Iranmanesh, Mohammad

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AB - The aim of this study is to examine the extent to which product returns motivate manufacturing firms to adopt closed-loop supply chain activities that influence the effectiveness of reverse supply chains. The hypotheses have been tested using data from a sample of 150 environmental management system ISO 14001 certified manufacturing firms in Malaysia through the census sampling approach. The results of the empirical test using LISREL Version 8.70 for the structural equation modeling support the fundamental explanation of the influence of the institutional forces towards the adoption of closed-loop supply chain activities and the effectiveness that can be reaped by the manufacturing firms from their adoption. These findings extend the prior research through the verification from the empirical survey on the importance of product returns in the adoption of closed-loop supply chain activities, which eventually impacts the firm's effectiveness in the reverse supply chain. The findings also help managers to understand the factors that can improve the outcome of the adoption of closed-loop supply chain activities by intensifying the extent of involvement in product returns, which provides a valuable insight about a significant predictor of firm performance in reverse flow chains.

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