Patient falls decrease as conversation deepens

Karen Norman, Mark Renshaw, Chris Mowles, Henry Larsen, Paula Tucker

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Abstrakt

This paper develops the notion of a project war room as an innovation practice in companies. We argue that the consistent use of a project war room, in which customer and user research serves as a background for design work, improve the quality
of product innovation. We describe our experiences from a project with four Danish medium-sized manufacturing companies aiming to
become more competitive in the European export market. In the project, one challenge was how to convey results from customer interviews and user studies from the researcher team (which in all instances included a company manager) to the development team in each company. We chose to collaboratively build a ‘war room’ in each of the companies to make sense of research materials and establish design principles for products that would better align with customer needs.
OriginalsprogEngelsk
TitelProceedings of the 4th Participatory Innovation Conference 2015
RedaktørerRianne Valkenburg, Coen Dekkers, Janneke Sluijs
Udgivelses stedThe Hague
ForlagThe Hague University of Applied Sciences
Publikationsdato18. maj 2015
Sider217-227
ISBN (Elektronisk)978-90-73077-66-9
StatusUdgivet - 18. maj 2015
Begivenhed4th Participatory Innovation Conference: Reframing Design - Mälardalen University, The Hague, Holland
Varighed: 18. maj 201520. maj 2015
Konferencens nummer: 4
http://www.mdh.se/forskning/event/2.4653?l=en_UK

Konference

Konference4th Participatory Innovation Conference
Nummer4
LokationMälardalen University
LandHolland
ByThe Hague
Periode18/05/201520/05/2015
Internetadresse

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