Participatory Innovation in SMEs

Jacob Buur, Christine de Lille

Publikation: Kapitel i bog/rapport/konference-proceedingKonferenceabstrakt i proceedingsForskning


Several case studies in literature and handbooks about
participatory design (PD) suggest that the use of
emerging methods to generate user information is
common practice. However, these authors address
practices in academia or in leading companies and not
necessarily the practice of the majority of product
development companies. The mentioned companies like
for example Microsoft (Sanders, 2004) are in a privileged
position, having the possibilities to spend time,
manpower and budget on extensive user studies and
explore participatory design projects. But how does the
Small-to-Medium sized Enterprise (SME) fare in this
Some literature is known in this context, Heiskanen et al.
(2007) provide many insights on working with SMEs,
especially on technology oriented SMEs. De Lille et al.
(2009) gives an overview of problems designers
experience when conducting user studies. Asboe (2009)
provides an anthropologists perspective on user studies
within SMEs.
TitelProceedings of the Participatory Design Conference 2010
Publikationsdatodec. 2010
StatusUdgivet - dec. 2010
Begivenhed11th Participatory Design Conference, PDC 2010 - Sydney, Australien
Varighed: 29. nov. 20103. dec. 2010


Konference11th Participatory Design Conference, PDC 2010


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