Low-intensity conflict in multinational corporations

Jakob Lauring*, Poul Houman Andersen, Marianne Storgaard, Hanne Kragh

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Resumé

Purpose: This paper aims to identify antecedents for, and consequences of, low-intensity inter-unit conflict in multinational corporations (MNCs). Inter-unit conflict in MNCs is an important and well-researched theme. However, while most studies have focused on open conflict acknowledged by both parties, much less research has dealt with low-intensity conflicts. Still, low-intensity conflicts can be highly damaging – not least because they are rarely resolved. Design/methodology/approach: The authors used a qualitative approach to understanding low-intensity conflict relying on 170 interviews in four Danish MNCs. Findings: They describe consequences of low-intensity conflict and identify three types of actions by headquarters’ representatives that could lead to the development of low-intensity conflicts, namely, ignoring, bypassing and educating. Originality/value: Very few studies have dealt with low-intensity conflict – not least in international business research. The authors argue that the study of low-intensity conflict in MNCs can provide relevant, novel knowledge of MNC functioning.

OriginalsprogEngelsk
TidsskriftMultinational Business Review
Vol/bind25
Udgave nummer1
Sider (fra-til)11-27
ISSN1525-383X
DOI
StatusUdgivet - 2017

Fingeraftryk

Multinational corporations
Design methodology
Qualitative approaches
International business research
Headquarters
Functioning

Citer dette

Lauring, Jakob ; Andersen, Poul Houman ; Storgaard, Marianne ; Kragh, Hanne. / Low-intensity conflict in multinational corporations. I: Multinational Business Review. 2017 ; Bind 25, Nr. 1. s. 11-27.
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Low-intensity conflict in multinational corporations. / Lauring, Jakob; Andersen, Poul Houman; Storgaard, Marianne; Kragh, Hanne.

I: Multinational Business Review, Bind 25, Nr. 1, 2017, s. 11-27.

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

TY - JOUR

T1 - Low-intensity conflict in multinational corporations

AU - Lauring, Jakob

AU - Andersen, Poul Houman

AU - Storgaard, Marianne

AU - Kragh, Hanne

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AB - Purpose: This paper aims to identify antecedents for, and consequences of, low-intensity inter-unit conflict in multinational corporations (MNCs). Inter-unit conflict in MNCs is an important and well-researched theme. However, while most studies have focused on open conflict acknowledged by both parties, much less research has dealt with low-intensity conflicts. Still, low-intensity conflicts can be highly damaging – not least because they are rarely resolved. Design/methodology/approach: The authors used a qualitative approach to understanding low-intensity conflict relying on 170 interviews in four Danish MNCs. Findings: They describe consequences of low-intensity conflict and identify three types of actions by headquarters’ representatives that could lead to the development of low-intensity conflicts, namely, ignoring, bypassing and educating. Originality/value: Very few studies have dealt with low-intensity conflict – not least in international business research. The authors argue that the study of low-intensity conflict in MNCs can provide relevant, novel knowledge of MNC functioning.

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