It Gets Worse Before it Gets Better: Timing of Instructions in Close Human-Robot Collaboration

Lars Christian Jensen, Kerstin Fischer, Franziska Kirstein, Dadhichi Shukla, Özgur Erkent, Justus Piater

Publikation: Bidrag til bog/antologi/rapport/konference-proceedingKonferencebidrag i proceedingsForskningpeer review

Resumé

A micro-analysis of the timing of people’s actions in close
human-robot collaborations shows that people expect robots
to attend to interactional achievements in the same way as
humans do; that is, they expect that in a repeated task, the
robot builds on the common ground acquired in the previous
interaction. This expectation is revealed through increased
response times by the human users, which leads to less fluent
interactions; however, users recover over the course of the
next actions, orienting at the principle of least collaborative
effort. The paper thus illustrates a) how a qualitative micro-
analysis provides a methodological tool for uncovering users’
expectations online (in comparison to post hoc by means of
questionnaires, for instance), and b) what exactly it is that
users expect.
OriginalsprogEngelsk
TitelProceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction
RedaktørerBilge Mutlu, Manfred Tscheligi, Astrid Weiss, James E. Young
ForlagAssociation for Computing Machinery
Publikationsdato2017
Sider145-146
ISBN (Elektronisk)978-1-4503-4885-0
DOI
StatusUdgivet - 2017
BegivenhedInternational Conference on Human-Robot Interaction 2017 - Vienna, Østrig
Varighed: 6. mar. 20179. mar. 2017

Konference

KonferenceInternational Conference on Human-Robot Interaction 2017
LandØstrig
ByVienna
Periode06/03/201709/03/2017

Fingeraftryk

robot
instruction
time

Citer dette

Jensen, L. C., Fischer, K., Kirstein, F., Shukla, D., Erkent, Ö., & Piater, J. (2017). It Gets Worse Before it Gets Better: Timing of Instructions in Close Human-Robot Collaboration. I B. Mutlu, M. Tscheligi, A. Weiss, & J. E. Young (red.), Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction (s. 145-146). Association for Computing Machinery. https://doi.org/10.1145/3029798.3038426
Jensen, Lars Christian ; Fischer, Kerstin ; Kirstein, Franziska ; Shukla, Dadhichi ; Erkent, Özgur ; Piater, Justus. / It Gets Worse Before it Gets Better : Timing of Instructions in Close Human-Robot Collaboration. Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction. red. / Bilge Mutlu ; Manfred Tscheligi ; Astrid Weiss ; James E. Young. Association for Computing Machinery, 2017. s. 145-146
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title = "It Gets Worse Before it Gets Better: Timing of Instructions in Close Human-Robot Collaboration",
abstract = "A micro-analysis of the timing of people’s actions in closehuman-robot collaborations shows that people expect robotsto attend to interactional achievements in the same way ashumans do; that is, they expect that in a repeated task, therobot builds on the common ground acquired in the previousinteraction. This expectation is revealed through increasedresponse times by the human users, which leads to less fluentinteractions; however, users recover over the course of thenext actions, orienting at the principle of least collaborativeeffort. The paper thus illustrates a) how a qualitative micro-analysis provides a methodological tool for uncovering users’expectations online (in comparison to post hoc by means ofquestionnaires, for instance), and b) what exactly it is thatusers expect.",
keywords = "timing; contingency; uncanny valley; common ground; human- robot collaboration",
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Jensen, LC, Fischer, K, Kirstein, F, Shukla, D, Erkent, Ö & Piater, J 2017, It Gets Worse Before it Gets Better: Timing of Instructions in Close Human-Robot Collaboration. i B Mutlu, M Tscheligi, A Weiss & JE Young (red), Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction. Association for Computing Machinery, s. 145-146, International Conference on Human-Robot Interaction 2017, Vienna, Østrig, 06/03/2017. https://doi.org/10.1145/3029798.3038426

It Gets Worse Before it Gets Better : Timing of Instructions in Close Human-Robot Collaboration. / Jensen, Lars Christian; Fischer, Kerstin; Kirstein, Franziska; Shukla, Dadhichi; Erkent, Özgur; Piater, Justus.

Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction. red. / Bilge Mutlu; Manfred Tscheligi; Astrid Weiss; James E. Young. Association for Computing Machinery, 2017. s. 145-146.

Publikation: Bidrag til bog/antologi/rapport/konference-proceedingKonferencebidrag i proceedingsForskningpeer review

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Jensen LC, Fischer K, Kirstein F, Shukla D, Erkent Ö, Piater J. It Gets Worse Before it Gets Better: Timing of Instructions in Close Human-Robot Collaboration. I Mutlu B, Tscheligi M, Weiss A, Young JE, red., Proceedings of the Companion of the 2017 ACM/IEEE International Conference on Human-Robot Interaction. Association for Computing Machinery. 2017. s. 145-146 https://doi.org/10.1145/3029798.3038426