How Can Consumer Research Contribute to Increased Understanding of Tourist Experiences? A Conceptual Review

Øystein Jensen, Frank Lindberg, Per Østergaard

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

Abstrakt

ABSTRACT This article contributes to the conceptual debate on tourist experiences. The
article offers an overview of the developments within the field of consumer or consumption
experience with stress on “consumer culture theory” (CCT) and discusses how this research
could contribute to alternative and complementary ideas for conceptualizing tourist
experiences as presented in tourism literature. Within the latter, the home/strangerhoodperspective
and the perspective of traveling in time and space are referred to in particular.
The article describes how movements in the early 1980s have been imperative for the now
comprehensive focus on experiences within consumer research, and elucidates the emergence
of and the contributions from two main approaches within CCT, the individual and the
sociocultural approach. The authors suggest that tourist experience is about how meaning is
created and argue that meaning creation is constituted by a mixed configuration of
individual, social, and cultural meaning. It is finally suggested that the CCT research can
offer significant contributions to extend the understanding of tourists’ movements in time and
space between different experience arenas both in an ontological and in an epistemological
sense.
OriginalsprogEngelsk
TidsskriftScandinavian Journal of Hospitality and Tourism
Vol/bind15
Udgave nummerSuppl. 1
Sider (fra-til)9-27
ISSN1502-2250
DOI
StatusUdgivet - 2015

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