Functionalization and informalization in the design of an online fashion shop

Theo van Leeuwen*, Morten Boeriis, Julia Rytter Dakwar

*Kontaktforfatter for dette arbejde

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Abstrakt

This paper presents a multimodal analysis of the design of an online fashion shop. Departing from systemic-functional genre theory, it analyses the functionality of the site, bringing out how it designs what sellers do to and for consumers and what the site does and does not enable consumers to do. Drawing on Joos’ analysis of (in)formality in language and Hall’s proxemics, the paper then analyses how the site conceals the power of its functional design by simulating informality and solidarity in a way that ultimately remains one-way and cannot be reciprocated. It finally argues that designs of consumer behaviour similar to that of the analysed site increasingly stand as a model for the digitization of other domains of practice, including education and research, so extending what Fairclough called the ‘marketization of discourse’ into these other domains.

OriginalsprogEngelsk
TidsskriftDiscourse and Communication
ISSN1750-4813
DOI
StatusE-pub ahead of print - 14. sep. 2021

Bibliografisk note

Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The research was part of the project ‘The digital resemiotisation of buying and selling interactions (RESEMINA)’, funded by the Velux Foundation.

Publisher Copyright:
© The Author(s) 2021.

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