Errare humanum est: Erroneous Robots in Human-Robot Interaction

Marco Ragni, Andrey Rudenko, Barbara Kuhnert, Kai Arras

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Perfect memory, strong reasoning abilities and flawless performance are typical cognitive traits associated with robots. In contrast, forgetting and erroneous reasoning are typical cognitive patterns of humans. This discrepancy may fundamentally affect the way how robots and humans interact and collaborate together and is today still little explored. In this paper, we investigate the effect of differences between erroneous and perfect robots in a competitive scenario in which humans and robots solve reasoning tasks and memorize numbers. Participants are randomly assigned to one of two groups: in the first group they interact with a perfect, flawless robot, while in the second, they interact with a human-like robot with occasional errors and imperfect memorizing abilities. Participants rate attitude, sympathy, and attributes of the robot in a questionnaire and we measure their task performance. The results show that the erroneous robot triggered more positive emotions but lead to a lower human performance than the perfect one. Effects of both conditions on the group of students with and without technical background are reported.

TitelProceedings of the 25th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2016
RedaktørerBilge Mutlu
Publikationsdato15. nov. 2016
ISBN (Elektronisk)978-1-5090-3929-6
StatusUdgivet - 15. nov. 2016
Udgivet eksterntJa
Begivenhed25th IEEE International Symposium on Robot and Human Interactive Communication - Columbia University, New York City, USA
Varighed: 26. aug. 201631. aug. 2016
Konferencens nummer: 25


Konference25th IEEE International Symposium on Robot and Human Interactive Communication
LokationColumbia University
ByNew York City


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