Abstract
Background
The quality of communication in oncology significantly impacts patients' health outcomes, as poor communication increases the risk of unnecessary treatment, inadequate pain relief, higher anxiety levels, and acute hospitalizations.
Additionally, insufficient communication skills training (CST) is associated with stress, low job satisfaction, and burnout among doctors working in oncology.
Research gap and aim
While acknowledging the importance of effective communication, the specific features of successful CST remain uncertain.
Our aim is to bridge the gap by proposing a novel approach: On-site Supportive Communication Training (On-site SCT).
Setting and method
This randomized multicenter trial was conducted at three departments of oncology in Denmark during the fall/winter of 2023/2024.
Eighty-nine doctors were randomized 1:1 into intervention and control groups. The intervention group participated in three full days of on-site SCT, facilitated by trained psychologists. The control group maintained standard practice.
Intervention
On-site SCT integrates knowledge from previous studies but is the first randomized controlled trial to employ real-time doctor-patient interactions during CST.
On-site SCT is based on action learning and focuses on imparting communication techniques, establishing a reflective learning environment, and providing emotional support with a compassionate mindset.
Results
Results are pending.
The primary endpoint is the change in percentage of items rated as “excellent” by patients on the validated 15-item Communication Assessment Tool.
Secondary endpoints include changes in doctors’ ratings of self-efficacy in health communication, burnout, and job satisfaction, measured by questionnaires.
Qualitative interviews have been conducted with the doctors after the intervention to evaluate its relevance, feasibility, and working mechanisms.
Perspectives
If On-Site SCT proves to be feasible and efficient, it could become a scalable concept for communication skills training in oncology and other healthcare settings.
The quality of communication in oncology significantly impacts patients' health outcomes, as poor communication increases the risk of unnecessary treatment, inadequate pain relief, higher anxiety levels, and acute hospitalizations.
Additionally, insufficient communication skills training (CST) is associated with stress, low job satisfaction, and burnout among doctors working in oncology.
Research gap and aim
While acknowledging the importance of effective communication, the specific features of successful CST remain uncertain.
Our aim is to bridge the gap by proposing a novel approach: On-site Supportive Communication Training (On-site SCT).
Setting and method
This randomized multicenter trial was conducted at three departments of oncology in Denmark during the fall/winter of 2023/2024.
Eighty-nine doctors were randomized 1:1 into intervention and control groups. The intervention group participated in three full days of on-site SCT, facilitated by trained psychologists. The control group maintained standard practice.
Intervention
On-site SCT integrates knowledge from previous studies but is the first randomized controlled trial to employ real-time doctor-patient interactions during CST.
On-site SCT is based on action learning and focuses on imparting communication techniques, establishing a reflective learning environment, and providing emotional support with a compassionate mindset.
Results
Results are pending.
The primary endpoint is the change in percentage of items rated as “excellent” by patients on the validated 15-item Communication Assessment Tool.
Secondary endpoints include changes in doctors’ ratings of self-efficacy in health communication, burnout, and job satisfaction, measured by questionnaires.
Qualitative interviews have been conducted with the doctors after the intervention to evaluate its relevance, feasibility, and working mechanisms.
Perspectives
If On-Site SCT proves to be feasible and efficient, it could become a scalable concept for communication skills training in oncology and other healthcare settings.
Bidragets oversatte titel | Støttende kommunikationstræning i kræftambulatoriet: Et lodtrækningsstudie |
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Originalsprog | Engelsk |
Publikationsdato | 6. jun. 2024 |
Status | Udgivet - 6. jun. 2024 |
Begivenhed | Kunsten at kommunikere // The art of communication: Når der er meget på spil // When much is at stake - Hindsgavl Slot, Middelfart, Danmark Varighed: 6. jun. 2024 → 7. jun. 2024 https://www.cfpk.dk/aktiviteter/konferencen-kunsten-at-kommunikere-2024/ |
Konference
Konference | Kunsten at kommunikere // The art of communication |
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Lokation | Hindsgavl Slot |
Land/Område | Danmark |
By | Middelfart |
Periode | 06/06/2024 → 07/06/2024 |
Internetadresse |