Does Performance Disclosure Affect User Satisfaction, Voice, and Exit? Survey-experimental Evidence From Actual Service Users

Publikation: Konferencebidrag uden forlag/tidsskrift › Konferenceabstrakt til konference › Forskning

Originalsprog	Engelsk
Publikationsdato	2019
Status	Udgivet - 2019
Begivenhed	Public Management Research Conference 2019 - University of North Carolina, Chapel Hill, USA Varighed: 12. jun. 2019 → 14. jun. 2019 https://pmrc2019.sog.unc.edu/

Konference	Public Management Research Conference 2019
Lokation	University of North Carolina
Land/Område	USA
By	Chapel Hill
Periode	12/06/2019 → 14/06/2019
Internetadresse	https://pmrc2019.sog.unc.edu/

SDU link

@conference{7ea4170148f74b948bc6a3d25a562bb1,

title = "Does Performance Disclosure Affect User Satisfaction, Voice, and Exit? Survey-experimental Evidence From Actual Service Users",

author = "Damgaard, {Peter Rasmussen} and Nielsen, {Poul Aaes}",

year = "2019",

language = "English",

note = "Public Management Research Conference 2019 ; Conference date: 12-06-2019 Through 14-06-2019",

url = "https://pmrc2019.sog.unc.edu/",

}

Publikation: Konferencebidrag uden forlag/tidsskrift › Konferenceabstrakt til konference › Forskning