TY - JOUR
T1 - A web-based intervention for patients with an implantable cardioverter defibrillator – A qualitative study of nurses’ experiences (Data from the ACQUIRE-ICD study)
AU - Helmark, Lotte
AU - Lindström, Cecilie
AU - Rottmann, Nina
AU - Skovbakke, Søren
AU - Andersen, Christina Maar
AU - Johansen, Jens Brock
AU - Nielsen, Jens C.
AU - Larroude, Charlotte E
AU - Riahi, Sam
AU - Brandt, Carl Joakim
AU - Pedersen, Susanne S.
PY - 2023/12
Y1 - 2023/12
N2 - OBJECTIVE: The aim of this study was to explore cardiac nurses' experiences with a comprehensive web-based intervention for patients with an implantable cardioverter defibrillator.METHODS: We conducted an explorative qualitative study based on individual semi-structured interviews with 9 cardiac nurses from 5 Danish university hospitals.RESULTS: We found one overall theme: "Between traditional nursing and modern eHealth". This theme was derived from the following six categories: (1) comprehensive content in the intervention, (2) patient-related differences in engagement, (3) following the protocol is a balancing act, (4) online communication challenges patient contact, (5) professional collaboration varies, and (6) an intervention with potential. Cardiac nurses were positive towards the web-based intervention and believe it holds a large potential. However, they felt challenged by not having in-person and face-to-face contact with patients, which they found valuable for assessing patients' wellbeing and psychological distress.CONCLUSION: Specific training in eHealth communication seems necessary as web-based care entails a shift in the nursing role and requires a different way of communication.
InnovationFocusing on the user experience in web-based care from the perspective of cardiac nurses is innovative, and by applying implementation science this leads to new knowledge to consider when developing and implementing web-based care.
AB - OBJECTIVE: The aim of this study was to explore cardiac nurses' experiences with a comprehensive web-based intervention for patients with an implantable cardioverter defibrillator.METHODS: We conducted an explorative qualitative study based on individual semi-structured interviews with 9 cardiac nurses from 5 Danish university hospitals.RESULTS: We found one overall theme: "Between traditional nursing and modern eHealth". This theme was derived from the following six categories: (1) comprehensive content in the intervention, (2) patient-related differences in engagement, (3) following the protocol is a balancing act, (4) online communication challenges patient contact, (5) professional collaboration varies, and (6) an intervention with potential. Cardiac nurses were positive towards the web-based intervention and believe it holds a large potential. However, they felt challenged by not having in-person and face-to-face contact with patients, which they found valuable for assessing patients' wellbeing and psychological distress.CONCLUSION: Specific training in eHealth communication seems necessary as web-based care entails a shift in the nursing role and requires a different way of communication.
InnovationFocusing on the user experience in web-based care from the perspective of cardiac nurses is innovative, and by applying implementation science this leads to new knowledge to consider when developing and implementing web-based care.
KW - CFIR
KW - Implantable cardioverter defibrillator
KW - Nursing role
KW - Online communication
KW - eHealth
U2 - 10.1016/j.pecinn.2022.100110
DO - 10.1016/j.pecinn.2022.100110
M3 - Journal article
C2 - 37214535
SN - 2772-6282
VL - 2
JO - PEC Innovation
JF - PEC Innovation
ER -