A modification of the Service-Profit Chain: the influence of identification and different dimensions of service quality

Chris Horbel, Herbert Woratschek, Bastian Popp

Publikation: Konferencebidrag uden forlag/tidsskriftKonferenceabstrakt til konferenceForskningpeer review

OriginalsprogEngelsk
Publikationsdato2009
StatusUdgivet - 2009
BegivenhedInternational Colloquium in Relationship Marketing - Maastricht, Holland
Varighed: 16. sep. 200919. sep. 2009
Konferencens nummer: 17

Konference

KonferenceInternational Colloquium in Relationship Marketing
Nummer17
Land/OmrådeHolland
ByMaastricht
Periode16/09/200919/09/2009

Citationsformater